Casino Bonus Codes 2021 ᐈ List Of Exclusive Promo Codes Today!

Hi Reddit!
We were very surprised to get so much attention here and here, and we’re sorry for the circumstances under which it happened.
As a resolution of the bonus complaint, we have charged back the real money balance from the mixed bet that was the problem. So his bonus and real money balance are the same as it was before.
Also, please, all of you who had a similar situation happen, send a message to our email at [email protected] with the mixed bet id and we will also refund you. We will refund all bets placed before this post.
Our crew grew up with video games and later on with esports, and as a part of the esports community, we care a lot about your feedback since it's our goal to become the most user-friendly platform out there.
We’re really sorry about the whole situation and that our users were unhappy with their experience. We want to apologize to our partners who were involved in this situation and received a lot of harsh feedback for working with us. They definitely didn’t deserve it.
To clarify, we do not convert real money balance into bonus money. Let us explain:
User made the first three bets with real money without any bonus and all winnings were earned in real money. The user placed bets number 2 and 3, and on bet number 4 he decided not to bet 25.2 of his real money that was remaining on his balance, but rather 40$ by using 14.8$ of bonus money which he previously activated manually. Again, we do not transfer all real money from your balance into bonus money, but once you try to bet more than you have left on your balance the bonus funds are used. This is a normal situation for all gambling platforms. It is made to avoid any ways to abuse this system and we got it in our rules.
We are definitely sorry about this situation, but it is explained in our rules: https://gg.bet/en/bets-rules

8.4. If, when placing a bet, any part of the bonus balance was activated (starting from 0,01 euros), then the following winnings will be accounted to the bonus balance.

We are sorry that it was not clear enough for the user. He did the manual activation of the bonus, had a split balance and made a bet for more than he had on the real money balance. Most players are doing such bets with the total understanding of the rules, so we were not anticipating for this situation to happen.
Your real money will get converted into bonus money only if you place a bet on sum larger than your real money balance. This is clearly stated in the rules. Also, we need wager to avoid people withdrawing “free money” and abuse bonuses. Wager and its volume are normal in whole gambling industry to protect the business from fraud and bonus hunters.
5,32% of users who got the bonuses converted them into real money. It seems like not a big number, but there are thousands of players who did that. It is definitely possible to withdraw it. The system is designed to prevent abuse, not to scam our users.
Now, we want to host a Live Q&A session here in the comments. We will answer any questions that will be placed here. In case it takes time, please have patience as there might be a lot of questions and it will take some time to answer every single one of them.
We will get it started by responding to the primary complaints we received below:
Complaint 1:

You have to earn 25 times the amount of your deposit bonus. Which means if you deposited 100$ you get 200$ and you have to earn a grand whopping 5000$ before you complete the >bonus

Answer:
The calculations are a bit off. You deposit 100$ of real money, then you get 100$ of 100% bonus money. In order to withdraw any winning from bonus money, you have to meet a wager of x25. This means that you have to make a total of bets for 2500$. You can win and lose those bets, basically no matter how it will be played, but total sum of your bets should be x25 more than amount of your bonus. If you will make bets on a sum x25 from the start point and have a positive balance at the end – you can withdraw it with the max withdrawal limit.
Player will never get the bonus without manually using promo code. It is the only way to get bonus, they will never be forced on you. Wager and its volume are normal in whole gambling industry to protect the business from fraud and bonus hunters.
Complaint 2:

Initially, I put $50 into the account. The bonus code allowed me to double that, then another code gave me another $12. So I had $112. I have made various bets, winning all of them >except for 1. Logically speaking, if the site first uses my bonus money, it should return bonus money and leave my 'real money' untouched. If it uses real money, it should return the real >money.

Answer:
User decided not to bet 25.2 of his real money that was remaining on his balance, but rather 40$ by using 14.8$ of bonus money which he previously activated manually. Again, we do not transfer all real money from your balance into bonus money, but once you try to bet more than you have left on your balance the bonus funds are used.
We are definitely sorry about this situation, but it is explained in our rules: https://gg.bet/en/bets-rules

8.4. If, when placing a bet, any part of the bonus balance was activated (starting from 0,01 euros), then the following winnings will be accounted to the bonus balance. We are sorry that it was not clear enough for the user. He did the manual activation of the bonus, had a split balance and made a bet for more than he had on the real money balance. >Most players are doing such bets with the total understanding of the rules, so we were not anticipating for this situation to happen.

Complaint 3:

Using promotional codes on gg.bet allows them to turn your real money into "bonus money" which is designed in such a way that you will never get it back.

Answer:
Your real money will get converted into bonus money only if you place a bet on sum larger than your real money balance. This is clearly stated in the rules. And again, 5,32% of users who got the bonuses converted them into real money. It seems like not a big number, but there are thousands of players who did that. It is definitely possible to withdraw it. The system is designed to prevent abuse, not to scam our users.
Complaint 4:

They don't even have what can be considered a real gambling license. The license they are referring to is pretty >much worth just as much as a business license and is not really valued by anyone in the industry.

Answer:
Curacao license is a legal gambling license, which allows gambling operations on the authority of the government’s gambling commission. Thousands of projects around the world use this license.
Complaint 5:

GG.bet is a company with ties to previously shady and possible fraudulent gambling sites that are considered blacklisted by the gambling business and community. In relation to all of this and googling that email I found connections to Pomadorro N.V. that seems to run even more gambling and betting sites. Specifically Joycasino and Frankscasino. There seems to be a number of other companies set up such as Viral Technology N.V and Maxi Media N.V. all with a number of online betting and gambling sites where users report the >same issues of not being able to withdraw and the same first bonus setup as gg.bet (as described in the original post regarding gg.bet).

Answer:
Any gambling site needs to have a platform to operate, which is the software/backend of the site. The gambling industry is based on B2B cooperation. That cooperation is based on sharing a licensed gambling platform or gambling license itself. And that is how GG.Bet is operating on the market. We can officially refute any connection with other domains and brand names that got mentioned in the post. We may share the same technology, but we are not responsible for their business practices. As an example of such business models, you can have a look at the brands that share EveryMatrix LTD platform between each other. They are different companies that just share a platform: http://online.casinocity.com/software/everymatrix-ltd/ We are not using the EveryMatrix platform, but we use a similar B2B business model. And again, it’s normal for gambling all over the world.
Complaint 6:

I spoke to support reps on their website's 24/7 live support. Once I tried my best to comprehend the broken English, they confirmed that I could not withdraw any money, basically ever.

Answer:
We double checked all dialogues with the user. And we should be honest that all problems started from this point.
We went through the chat history, a technical issue that happened at our end made the second support ticket go to a Russian speaking admin (staff member) but none of them told the customer about the non-possibility of withdrawing money ever. They tried their best to explain our bonus rules, but unfortunately that wasn't any help.
We are really sorry that our support team was unable to clearly explain the situation. We will make a huge internal push to improve our customer support.
We want to clarify one more time that our support never said anything in the manner of:

they confirmed that I could not withdraw any money, basically ever.

TL;DR:

1. To clarify, we do not convert real money balance into bonus money (see explanation)
   
2. Your real money will get converted into bonus money only if you place a mixed bet (part bonus part real). This is clearly stated in the rules and is in place to prevent system abuse by bonus hunters.
   
3. We have a legal gambling license.
   
4. We refute any connection with other domains and brand names that were mentioned in the previous post.
   

5.We are pushing to improve our customer support so we can be the most user-friendly platform ever!
Also, we'd like to announce our new no-deposit 5$ bonus for all current and new users. And yes, you do not need to place any real money to get it. But please, read the rules here first: https://gg.bet/en/bonuses
We want everybody to know that it will be a wager of x35 (you need to place a bet on a volume of 175$ - no matter what bonus balance it will be during this bets, it’s just should be positive. We need wager to avoid people withdrawing “free money” and abuse bonuses), it should be placed on a 1.75 odds events, max withdrawal sum will not be more than 25$. Be ready that our fraud team may ask for your documentation to ensure you are a real person with understanding of what you're doing on a betting site, that you are 18+ and not trying to abuse the system.
We can also officially confirm that today we received a response from our platform partner’s dev team that the issue of splitting mix bets wins for real money and bonus balances will be improved in the middle of February and it is already in the Q1 2017 dev plan for them. We will do it in the best way to keep avoiding any abuse, we and our partners need some time for this.
We should mention that the way it works now is pretty normal for most gambling platforms, but we do not want to be among brands who will operate this way. We will update it, but it needs some time, because this is a B2B issue for us, we're definitely on it now. We need some understanding that changing the platform will take time to resolve this issue by our partners.
Thank you, GG.Bet Team